Email & SMS Marketing
Email and SMS are the channels you own. We design and automate flows and campaigns across both, in Klaviyo, that turn first orders into repeat revenue, in your brand's voice.
Every send, on brand.
Premium brands can't afford generic templates. We design email and SMS with the same care as the storefront, typography, imagery and tone carried through every send.
Behind the design sits the logic: segmentation, triggers, channel choice and testing that send the right message, on the right channel, at the right moment.
What we set up
- Core flowsWelcome, browse, cart and checkout abandonment, post-purchase and win-back, across email and SMS.
- SMS programmeOpt-in, compliance, drop alerts and back-in-stock texts that customers actually want.
- CampaignsLaunch, drop and seasonal sends planned in one calendar for both channels.
- SegmentationAudiences built on behaviour, purchase history, customer value and channel preference.
- Email design systemModular templates your team can reuse for every send.
- Testing & reportingSubject, content, timing and channel tests, with monthly reporting.
From first order to loyal customer.
Where we’ve done it.
Questions,
answered.
Yes. We plan both channels together so customers get each message once, on the channel they prefer.
Klaviyo, for email and SMS on Shopify, one profile, one set of segments, one report.
Yes. We start with an audit and improve what already works before adding new flows.
Revenue per recipient, flow revenue share, conversion, list growth and SMS opt-in rate, reported monthly.